brie_w Level 2

@flew66 said: Hi @Simon888 QueenMia has clarified that the BGT Quest is not available on Win10 this time. I'm also disappointed as the quest also showed up on my Win10 App yesterday and then disappeared. It is still showing up on my Android app. I wouldn't be able to contribute as much to the team as there is no new levels…

@QueenMia Hi there! I had this new Bubblegum Troll challenge yesterday and when I entered the game, after getting my daily reward, Mr. Toffee showed up saying I had received all of the costumes so far and the challenge was gone. I don't know what happened but the "team" icon at the bottom of the game is gone as well. I…

Hi @QueenMia! It seems I am not getting the event for Rachel. Is there any way to change that? She looks very cute would love the opportunity to earn her! Thanks for getting back to me.

@QueenMia Thank you so much for doing that for all of us. It's truly appreciated.

@QueenMia Yep. I still have not gotten v. 1.13. I went into the app store and checked for updates when I first turned on my computer and nothing. Am I to assume that they only released this latest version to a select few and not everyone who lost the event in the first place?? User ID 6770751579.

@QueenMia Hi there again. Just an FYI - I have checked for the new version (1.13) in my app store approximately ten times today, even both rebooting(shutting down completely) and simply restarting, but still no new version. I wish this had worked out differently, but one day will not be enough to get through the ten…

@RegalRenz Two days is better than one, so we'll see.

@QueenMia Hi. I just went into my app store and checked for updates. There wasn't one for CCFS. I still only have version 1.12.5.0. Don't know what else I can do if the update isn't available to me. Once again, my user ID is 6770751579. Thanks for all of your help. Hopefully we'll be able to get this resolved before the…

@QueenMia I went into my app store and updated the game to version 1.12.5.0. I assume that is the fix. However, after playing seven or eight regular levels, Olivia's Enclave has still not reappeared for me. I don't know what to say. I even tried closing the game through the task manager as previously suggested and the went…

@QueenMia Thanks for the update. I guess there's no way for us that lost the event to get the original amount of time to complete it? Just whatever time happens to be left when the fix is complete? Anyway, thanks again for all of your help. I'll be on the lookout for the event to come back.

Hi @QueenMia Thanks for the update. I just finished playing it again (until I ran out of lives) and even after passing a few levels of regular play it still has not returned. Is there a way to sort of "reboot" the game (not an uninstall- because I know that is not good) but some other way that you can think of to…

@QueenMia I too received Olivia's Enclave late Wednesday early am Thursday. I was able to play to level 3 before I ran out of lives. Later on Thursday, I turned back on my PC and when I loaded the game the event was gone. I have subsequently tried the various suggestions given here in the forum as well have rebooted my…

@QueenMia Hi. Are there any updates on fixing Olivia's Enclave event? I've tried what you suggested as well as what @mysticalmysty suggested and none of those things have brought the event back. I've checked for updates in my app store several times but it keeps telling me everything is up to date. So, any news would be…

@mysticalmysty Thanks. I have shut my computer off several times (more than a dozen at least) and that has not changed a thing. I still have not gotten Olivia's Enclave back. In fact, as of this typing I had just rebooted my computer and played all the lives and still nothing. I even just checked for updates in my app…

@mysticalmysty I'm not sure if this is exactly what you meant by "force close your device not the app," but I left the app open and simply shut down my computer to see if that would make any difference. Sorry to say, it did not. I guess I really am going to need a little more clarification. Thanks. Also, @QueenMia please…

@mysticalmysty What do you mean "force close your device and not the app?" Do you mean leave it open and then just shut down my computer?? Could you clarify please? Thanks.

@QueenMia Just wanted to make sure to let you know that I also did see it listed in the "background processes" section of my task manager and "closed it" from that list while in the task manager as well.

@QueenMia Okay. So I opened the game and then used the task manager to close it. I then reopened the app and the quest is still not there. I wasn't having any trouble with it responding when I closed it the "regular" way to begin with, so I am not sure what that was supposed to achieve. I tried it just the same, as…

@QueenMia I did check my task manager and since I do not have the game open at the moment it is not listed under either apps, background processes, nor windows processes. Should I open the game and then use the task manager to close it?

Thanks @QueenMia for getting back to me. I'm not sure what you mean by a "force restart" of the app. Do you mean uninstall and then reinstall? Because wouldn't that make me lose all of my progress, characters, hammers, etc..? I have reopened the game a number of times to see if anything had changed (as well as played a…