melcar12345 Level 2

@Foley1362 Okay, that makes sense. I guess I don't need help after all. Sorry to have been bugging you for over a week on this but you have been the most helpful in helping me figuring this out. I appreciate it so much and will leave you guys alone now lol. Thank you so very much!

@Foley1362 Thank you for your attention. I didn't know other people were experiencing the same problem or I would have reported it sooner. I came here to research another issue and saw this post that other people didn't receive their reward and neither did I, so I replied to the post. I didn't take a screenshot because I…

@PummyRaj @Foley1362 Is there someone else who can give my Odus reward, Pummy is not responding to my tags and no one is helping. What's going on? :(

@PummyRaj ???

@Pummyraj Any update on this? 

@Pummyraj These issues should not be happening in the first place so no, I don't have a screenshot. Out of all the candy crush franchises, this one is the most bugiest of them all. My UserID is 1281031494

I completed the 14 day odus challenge and never received an award. Didn't know I was supposed to report it so here I am

PummyRaj The problem started after I installed the latest update. I have been playing about 6 months or longer. I don't be playing the game anymore if my friends and I can't help each other. Not fun anymore so what's the point

nm5969, yes i agree. those unknown players are King players and not FB players. oddly I get a life/envelope request from King players but none from my FB players. I dont even play the game with my King account, i use my FB account. strange.

Same problem as nm5969 explained. When someone sends me a life, the envelope never shows up by the heart. When I send them a life, they don't get the envelope either. I click send lives, select the FB friend I want to send to, click ok, and the friend never receives the life I just sent. Version 1.18.12