natgamer

Level 2

Yay, I’m so excited that I finally unlocked her! I love her little victory dance and her power is pretty awesome. I hope I get to use her in some levels soon!!

I have completed the Jelly Queen event. So now I just need help restoring my levels and other earned characters.

Yes, that is when I reinstalled because I did not have the costume and could not make any purchases or connect to my account. I did receive the costume after I reinstalled.

1. The app auto updated today. When I pull up the App Store, it shows I am on the latest version. 2. I did respond to the email on the 17th and did not hear from support again. I confirmed the level I was on and then they auto closed the ticket without restoring my levels. 3. I did post in the community but my issue was…

I had to reinstall the app because it wasn’t connecting to my account (not able to save progress, make purchases, or receive special event prizes). I did receive the pilgrim costume just now after reinstalling.

I still don’t see the pilgrim.. 

The present is gone now. I still don’t have the pilgrim costume.

Here is the present and error message.

No, I have still not received the Pilgrim costume. I am not able to open the present on the side - I get the error shown in the screenshot. My game user ID is 9998088247

Can somebody help? There’s a countdown on it now :(