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sauren Level 3

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  • @QueenB @PummyRaj I don't know which one of you did it, but I just got my 50 gold bars! THANK YOU! THANK YOU! THANK YOU!
  • The problem is that I have never gotten any e-mails other than the general Visit the Community for answers. I would even settle for an e-mail saying Tough Luck! so I know they actually acknowledge the e-mail. Also, I've never paid. Finally, in the past there was a moderator who, when I had my only other problem, did…
  • @PummyRaj I have been sending replies through the automated emails almost every day. All I get back are more automated emails. It has now been about two weeks that I have not gotten my 10 gold bars or my 40 gold bars for two different events. Thank you for any help you can give me.
  • The problem is that I have never gotten any e-mails other than the general Visit the Community for answers. I would even settle for an e-mail saying Tough Luck! so I know they actually acknowledge the e-mail. Also, I've never paid. Finally, in the past there was a moderator who, when I had my only other problem, did…
  • I did not receive the gold bars. I wrote here in the community and then sent several e-mails to King. It's bad losing out on the 50 gold bars, but having not received the decency of a response from King in nearly two weeks is really irritating! I would love it if one of the administrators here would intervene, but it looks…
  • @kiara_wael Is there any way the Player Support Team will acknowledge to you that they received my requests?
  • @kiara_wael It has been nearly two weeks, which is way more than 72 hours. The Player Support Team has still not replied. Any other suggestions?
  • @PummyRaj I still haven't heard back from King about the 10 gold bars for the Goldbar event and the 40 gold bars for the Bash For Bars event. King owes me a total of 50 gold bars. I e-mailed them three times and have heard nothing. Can you help or should I just give up? Thank you! It really isn't fair that I now have only…
  • I did get my 79 gold bars. But where did they come up with an additional 60? Not complaining. lol.
  • It does. Thank you. I'm glad you have done this before.
  • It was a little unclear that the January 23 date referred to the additional 10 gold and 40 gold, especially since one of my candy crush friends claimed he got them (He is a trouble maker and could be lying) and another candy crush friend said she complained to King and they gave them to her (which I find hard to believe as…
  • Yes, I did receive the e-mail. Thank you for the explanation.
  • I don't need tips for general issues. I need some sort of response from King that they received my request and are denying it or are giving me my missing 10 gold bars. Will they do that? If you don't know, that's ok. Just say you don't know. Thank you.
  • @kiara_wael I submitted my problem/request to King. How do I know if they even got my request? They have not acknowledged having received it. I still haven't gotten my missing 10 gold bars that I claimed. I can wait, but it would be nice if they even acknowledged me. Do you have any way of verifying they received my…
  • @PummyRaj I submitted my problem/request to King. How do I know if they even got my request? They have not acknowledged having received it. I still haven't gotten my missing 10 gold bars that I claimed. I can wait, but it would be nice if they even acknowledged me. Do you have any way of verifying they received my request?
  • @QueenB My game ID is 1650192175. I still have not received my 100 gold bars. Thank you.
  • It is now 9:31 am EST, and I have not received the 100 gold bars for the month. Are you sure about the time? Please respond. Thank you.
  • If one has come in first in the Winter Cup 2024, when can he/she expect to receive the first 100 gold bars?

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