suzety Newbie

I recently switched to a new iPhone 13 and all Misty and Bubblegum Troll characters and skins have been ‘downloading’ for the past week. I’ve followed suggestions made on similar threads and nothing is working. I have more than enough gbs available. My game is also up to date. I am attaching screenshots of my scrapbook and…

@DieOmimi - my issue has been sorted. Thank you very much for your help, I really appreciate it!