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Help - Something is wrong in the episode race
I am at level 5041 and currently in episode race. The level is not working correctly. It’s like it’s missing a step of the game and there’s no way you can finish the level. I have started over on that level and I never have to do that. I had just purchased a $99.99 package and have used up a lot of it trying to get through…
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Game won’t let me move to next level
I cannot get past level 2500. There is a triangular sign with a paint can and paintbrush in the middle of it and a fairy hovering over the top. I cannot see any additional levels, although I know that there have to be more. So, basically I can’t play the game at all. I have updated. Why is it not letting me play? The only…
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Episode Race/Restore Rainbow Streak and Tokens/Level 5041
Sorry to be back again, but there’s definitely a glitch in level 5041. Moves you on to the final screen with 7of the 8 balls you have to clear. I am now down to my last “bottle “ on my rainbow streak and have lost most of my tokens out of the &99.99 package I just bought. Not singing the blues because I have 64 “boosters “…
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Please Help Me With The 🐷
My.bank is full and I can’t open it to retrieve the gold bars. They are falling all over the place because they have nowhere to go! I’m in the middle of an episode race and could really use 100 gold bars. Please open that piggy. Thanks!
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Why Can’t I Get Any Help?
Don’t mean to sound like a cry baby, but I had 11,000+ lollipop hammers yesterday. Had trouble with level progress and was told to uninstall/reinstall. I have a King account and Facebook, too so we knew everything was backed up.. I now have 21 lollipop hammers. Can’t tell you how long I’ve worked on that to get where I am.…
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Where is Bubblegum Hill?
Is Bubblegum Hill on vacation? It’s not showing up and I’m waiting for new levels so I don’t have anything to do! It was just there yesterday and I have done everything I know to make it right. Any suggestions?
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Mr. Toffee’s Fair
I’m not getting credit for completing squares. This has been going on for a few weeks. I thought it might correct itself but apparently not. Any ideas as to what the problem might be? Thanks
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Mr. Toffee’s Fair
I’m currently in the episode race and Mr. Toffee’s Fair is a part of this in order to win bonuses. However, I’m meeting the criteria but not receiving credit for it. Example: I am supposed to make 15 striped candies. I made 5 in the last game but got no credit for it. Is there something wrong with Mr Toffee or is it me?…
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Events and challenges
How often do stay on an event/challenge? I got the notice about Troll’s Treasure and a pop-up that said “let’s go.” I pressed let’s go and it took me to an Episode Race, which I’ve been doing for a good while now. One more question about Episode Race. I read that you win prizes for finishing in first place. I’ve finished…
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Didn't receive purchase
Bought $99.99 package. Received message "sync problem. Check your connection. You should receive your purchase shortly." Nothing wrong with my connection and funds have been withdrawn from my account. Please either credit my account or give me the $99.99 package. Thank you.
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Not accumulating points in Candy Crush Soda Saga
Score stays the same even though I am accumulating points.
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Play Store on Kindle Fire
I play on two devices. I have no trouble with my tablet, but could someone please tell me how to use a Google Play gift card on the Kindle? It seems very proprietary and I can't make it work. Also, is there any way to earn gold bars other than Bubblegum Hill? Thanks.
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Kimmy's Fishing Tournament Scores Not Right
I have 1290 points showing, but when I check the scoreboard, it only shows 1040. I have waited for it to refresh itself, but score never changes. This is a timed event, so could someone please look into it as soon as possible? Thanks.
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Could you please restore my game??
I gave my player ID, the level I was on and receipts for my gold bars. I know all of the moderators are busy but do you think someone could possibly get to it before the weekend? Thanks for your help.
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Can you restore my boosters????
Finally got back to the right level and got my gold bars--thank you very much! However, I am missing my boosters. I bought two $99.99 packages. I had used some but still had at least 20+ left of each. Could you please check the receipts I sent to you and give me back some boosters of each kind? You will see from my…
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Back on Level 1--was on apprx 1458--HELP!!
Soda Saga fishing game wasn't giving me points I earned so I uninstalled and reinstalled. Now I'm on level 1 with 50 gold bars instead of 1500+ Please get this straight. I was in first place and now I'm in a big mess. Could something please go right with this game??? It's very frustrating after having spent SO much time…
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Three weeks and no solution to problem
People reported loss of lives--only having 5 lives instead of 24 hours worth of lives. I had the same problem. I have worked with Leo, who said he would add gold bars to my account in exchange for loss of lives. It's been three weeks and I still only have 5 lives and the same number of gold bars that I had when I first…
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Two weeks and still no fix to loss of unlimited lives
Unlimited lives have been reduced to 5. Issue first addressed 2 weeks ago--not fixed yet. Worked hard and spent much $$ to reach level 1437. Please fix this problem for me. I am a loyal player and was told that gold bars would be given instead of unlimited lives. A lot of people had this problem. Has anyone gotten it fixed…
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Gold bars for unlimited lives?
I sent Leo my user I'd three days ago. He said he would give me gold bars for the loss of my unlimited lives. Has anyone else heard of this? Depending on the number of gold bars, I, I think I would rather have unlimited lives. Is there no way to give back the 24 hours of lives? Just wondering what others who have had this…
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Loss of lives
Sorry, but this is a "duplicate" question. I asked 5 days ago about loss of unlimited lives after apparent update. Leo sent me a message and I answered it immediately. However, I've heard nothing back. How long does it take to get a problem resolved and could someone please help me. I play every day and the loss of lives…
