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Didn't receive purchase

Sherri_Bouknight
Sherri_Bouknight Posts: 36

Level 3

Bought $99.99 package. Received message "sync problem.  Check your connection.  You should receive your purchase shortly." Nothing wrong with my connection and funds have been withdrawn from my account. Please either credit my account or give me the $99.99 package. Thank you.

Best Answer

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725
    Answer ✓

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

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