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Hey Jelly players! 👋 We've seen your reports about Lives resetting to 0 and Lives not being received from friends, and we'd like to let you know that the Studio is currently investigating the issue. In the meantime, please keep the reports coming. They're incredibly helpful in understanding how many players are affected.…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of September 1, the latest level available is 10225 Enjoy the new content and have a Jellylicious day! 🍭
It's been over a week since you have told mr my problem is under investication. Now the leader board showa only me and send lives to friends only shows my 3 friends and I have no other choices of who to send lives and ask for help. I enjoy the game but if this keeps up I will be forced to leave and find a game that…
Please fix the bug!!! It's awful to play!! The game play area is HUGE! And I cannot receive any gifts from friends which makes playing horrible as I only get a life every half hour. PLEASE FIX THIS!! It's been like this for at least a week already!
my screen is currently frozen and I will lose my fishes and both ball powers if I exit
Snow Rider said this was under investication on 9/4/26. It's 9/10/26 and still not fixed ??? How long will this take??
I have not received any requested life refills from friends for weeks. Is this still not working?
Are you guys working to fix the issues following update? For me, it's no lives from friends, and shortcut banner at the top isn't visible. Seems like you could fix this easily. If it's not easy then please tell us you're at least working on it. Be transparent about it. Thanks
It's been about a week that I can't send or receive lives from friends. I see that this is not an uncommon issue. How long will it take to fix this bug? I tried clearing my cache - no luck.
Been unable to send or receive lives. I use chrome, play on facebook. been like that since they made changes to the game
How do I start to play Candy Crush Jelly Saga? I don't see a "play" button.
Hey Jelly Players! ✨ We’ve seen reports that some of you are having trouble sending and receiving lives from friends, and we want to let you know that our team is working hard to identify the root cause. To help us get it faster, please share the following details if you’re experiencing this issue: Your Game ID Your Game…
need help on why did everything disapear on my game friends and lives
Why do my friends not show up on my computer/notebook but show on my phone?
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