Candy Crush Jelly Saga

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Candy Crush Jelly Saga

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My 5 year old daughter purchased this app in my absence.Trying since yesterday 01/10/2016 for refund

Hi,

My 5 year old daughter fiddled with phone and purchased this app Extra Large Gold Bar Package (Candy Crush Jelly Saga) without my knowledge. I discovered the purchase after 2 hours. I really do not play games nor intend to purchase this app. I am sure its a great app, but I do not play games. I really appreciate if you can help refund $46.

Thank you

Soujanya

Accepted answers

Wunderbaum

Hi Soujanya!

I saw a similar thread. Please check this link: https://care.king.com/en/candy-crush-soda-saga/gold-bar-pack-purchased-by-a-3-year-old-in-error-i-need-a-refund

All comments

Wunderbaum

Hi Soujanya!

I saw a similar thread. Please check this link: https://care.king.com/en/candy-crush-soda-saga/gold-bar-pack-purchased-by-a-3-year-old-in-error-i-need-a-refund

soujanya.chin

If you leaving you're phone in the reach of a 5 old without having password protected purchases enabled in the store settings, you're fearless!!!!

Usually I am careful, but I was sick on bed and didnt have enough energy to keep watch on my kid. Please understand mistakes do happen to everyone and this time for me.Regards

StuckInATree

If you leaving you're phone in the reach of a 5 old without having password protected purchases enabled in the store settings, you're fearless!!!!

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Accepted answers

Wunderbaum

Hi Soujanya!

I saw a similar thread. Please check this link: https://care.king.com/en/candy-crush-soda-saga/gold-bar-pack-purchased-by-a-3-year-old-in-error-i-need-a-refund

All comments

StuckInATree

If you leaving you're phone in the reach of a 5 old without having password protected purchases enabled in the store settings, you're fearless!!!!

soujanya.chin

If you leaving you're phone in the reach of a 5 old without having password protected purchases enabled in the store settings, you're fearless!!!!

Usually I am careful, but I was sick on bed and didnt have enough energy to keep watch on my kid. Please understand mistakes do happen to everyone and this time for me.Regards

Wunderbaum

Hi Soujanya!

I saw a similar thread. Please check this link: https://care.king.com/en/candy-crush-soda-saga/gold-bar-pack-purchased-by-a-3-year-old-in-error-i-need-a-refund

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Recent Announcements

🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
📱💻️ What is the latest level in Candy Crush Jelly Saga?
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of November 26, the latest level available is 9425. Enjoy the new content and have a Jellylicious day! 🍭