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Candy crush jelly saga update has crashed game
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Melissa_OHara
Posts: 1 Newbie
in Support
I am playing this on an iPad with iOS 9.2.1 installed. A few days ago an update was pushed to the game but it did not load properly. It just kept showing the progress timer shadow over the app. This was going on for more than a day. So I stopped the update and it then gave me the cloud symbol next to the app in the updates list. Again if I start that it just stays greyed out. I now no long have the app just a black/grey test pattern type icon with its name but no response. I could re download it but I will lose all progress and I assume any gold bars I had. Any suggestions?
Describe your question in more detail here (at least 80 characters please)
Answers
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My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.
I apologise for this, rest assured this is being looked at to ensure that it does not happen again.
If you still have a query then feel free to use the site for help or post your question again so our community can assist you.
Kind regards,
Johnny
