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Do you even care ?

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Susan_Jaggard
Susan_Jaggard Posts: 1 Newbie

been 3 days. Nothing, not even an email despite numerous requests. I'll go through my purchases that got me to over level 180 in candy crush jelly and will be requesting a FULL REFUND.  Then deleting the game. No point in playing if no help available and nobody cares about the players. Sorry I ever downloaded it. Will also probably delete any other king games so I don't have to go through this ridiculous non existent help non process, You so so suck and should be ashamed of the way you treat your customers.

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  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725 Level 5
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    My name is Johnny, I am a moderator here on the King Care site. Due to a technical error this post did not appear on the site.

    I apologise for this, rest assured this is being looked at to ensure that it does not happen again.

    If you still have a query then feel free to use the site for help or post your question again so our community can assist you.

    Kind regards,

    Johnny

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