Can not connect to Face Book ?

Cate_Hall

Trying to play this game through Facebook but it says not connected? Can not play on mobile as don't have one. Also our house shares a computer and after another in the family played their game on Facebook mine came up with the same level but I couldn't get past level 1.

MarkHawk

Hi Cate,

If you are playing Candy Crush Jelly Saga directly on Facebook then please try from another browser - for instance Google Chrome, Firefox or Microsoft Edge. Please also make sure you use this address: https://apps.facebook.com/candycrushjelly/

By doing so you'll force the game to load correctly and you'll be able to use your old preferred browser afterwards, after completing a level in the game.

Kind regards,

 - Mark, Team King Care

Cate_Hall

Hi Cate,

If you are playing Candy Crush Jelly Saga directly on Facebook then please try from another browser - for instance Google Chrome, Firefox or Microsoft Edge. Please also make sure you use this address: https://apps.facebook.com/candycrushjelly/

By doing so you'll force the game to load correctly and you'll be able to use your old preferred browser afterwards, after completing a level in the game.

Kind regards,

 - Mark, Team King Care

I am using Google Chrome. It is trying to load but now "connecting to Facebook" just sits on the screen and spins, left it for half an hour.