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Where are my purchased items?
roulettegrl67
Posts: 3 
in Support
I purchased 2 $6.99 spring sale offers and did not receive the special items or 55 gold coins. The game only credited me 5 extra moves. Please help in this matter. I am constantly making extra credit and item purchases from King games, ex: candy crush saga, candy crush soda saga, and there is always some kind of problem. It always gets resolved, but it's a major hassle. This occured just 5 mins ago, on 6/9/16 at approx 11:15am est.
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Answers
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Hi,
I am sorry that you have experienced an issue with your purchase in Candy Crush Jelly Saga. I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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