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Level 1
I am playing Candy Crush Jelly Saga on Facebook and whenever I fail a level all my lives are lost and the timer resets. For example, when I start a level, if my lives are 3 and the time to next life is, say, 12 minutes, after I fail the level once, when I click Retry, I see my lives are reduced to 0 and the timer is set to 30:00. Any solutions?
I've never seen anything like that before. Have you changed the clock on your device at all?
I would try the troubleshooting steps here and see if this changes anything for you:
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out