Bug in jelly saga

Question

I've seen this bug twice. Not on the same level, though. I'm currently on level 367. After performing a multi-prong move, several explosions. A pink square, about 2x2 flies into the middle of the screen, from the bottom, then pauses briefly, then flies up off the screen.

Cezdiamond · Answer

Hi there- Thanks for posting on King Care. I am sorry that you have been experiencing some troubles with your game.

Are you able to continue with the level or does this cause the game to freeze?

Please could you let me know the following information?

o Brand & Model of device

o Android version- (this can be found in the Play Store)

o Device Memory- (this can be found in the settings)

o Version of Candy Crush Jelly Saga installed

Thanks so much!