Progress lost with iTunes backup.

Jake_Dandy

I was on level 146 when iTunes told me I had a corrupted backup and now I'm back to level 1 as well. Any advice? Thanks!

Cezdiamond

Hi Jake-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Jelly sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

Jake_Dandy

Thank you for your response. I don't see a message anywhere though. Maybe I am being dense but could you help me find where this message would be? I don't see it in the app nor on this site. 

Jake_Dandy

Hi Jake-  Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your Jelly sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week!

I don't see a message anywhere though. Maybe I am being dense but could you help me find where this message would be? I don't see it in the app nor on this site.

Cezdiamond

Hi Jake- I have sent you another message, please log into King Care and check in the top right hand corner of the screen. Next to the profile icon. 

Thanks!