Candy Crush Jelly Lost Progress

Kurt_S._

I lost all of my candy crush jelly progress after the app crashed and I reset my phone. I've been at it for almost a year. I couldn't possobly start over, but I never logged in with facebook or gave my email address. Am I out of luck? I'm addicted obviously or I wouldn't have gone through the trouble of asking. 

MarkHawk

Hi Kurt,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Markbeale1974

Hi Kurt,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care

Hi can u help me too?