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Loss of progress

Prita_Charnley
Prita_Charnley Posts: 1

Level 1
in Support

Why have I gone back to level 13, Candy Crush Jelly, from level 106 on my iPad? My iPhone was at level 13 and I was trying to bring that UP to level 106. I am So disappointed! Please can anyone help me to get back up there.

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Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

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