After reinstalling candy crush jelly, I'm back to level 1.

Natalie08

I thought I was connected through Facebook but obviously not.

I thought maybe after playing a few levels it might remember my progress, but it hasn't.

I can't remember exactly what level I was on, it was over 400 at least.

The app doesn't recognise any email I put in.

How do I restore my progress?

Former_User

Hi Natalie08,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

Thanks,