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Candy Crush Jelly level 721 not loading

Henry_Hm_ChanHenry_Hm_Chan Posts: 109 Level 3

Candy Crush Jelly on Facebook, newly added level 721, cannot be loaded. Error message or just the background. Same error after cache clear or reboot. Same error for Chrome and Firefox. But level 720 loads OK. 

Answers

  • CezdiamondCezdiamond Posts: 6,498 Community Manager

    Hi Henry- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Jelly Saga. I can understand your frustration. Let's get you back on track :-)

    Please can you follow our troubleshooting steps here: 

    https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers

    Let me know how you get on :-)

    Have a sweet weekend! 

  • Hey! Would you like to give us your opinion?

  • Henry_Hm_ChanHenry_Hm_Chan Posts: 109 Level 3
    edited February 2017

    Hi Henry- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading Candy Crush Jelly Saga. I can understand your frustration. Let's get you back on track :-)

    Please can you follow our troubleshooting steps here: 

    https://care.king.com/en/candy-crush-jelly-saga/candy-crush-jelly-saga-supported-browsers

    Let me know how you get on :-)

    Have a sweet weekend! 

    No. Suggestions don't work. Black screen. Happens when at highest level. Very buggy game.
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