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On my desktop, Candy Crush Jelly has levels higher than 720 but not on my phone or tablet.
MarieByrnes
Posts: 1
Level 1
in Support
On my desktop, Candy Crush Jelly has levels higher than 720 but not on my phone or tablet. When will I get the new levels on my phone and tablet.
0
Best Answer
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Hi @sanandy and welcome to our Community!
Please tell me, you speak about Candy Crush Jelly or Candy Crush Saga?
However, regardless which game you are referring to, it seems that you have been logged off your account!
If this happened, then you returned to level 1.
You can check here for help!
Visit also our Help Center for more articles on the same topic here!
If this is not your problem, tell us and give us more details and if possible a screenshot, to help you better!
1
Answers
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Don't worry this is completely normal and follows the usual release for PC first, then for mobile and tablet after.They don't announce it in advance so no one really knows exactly when, it won't be long though I'm sure.
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I can’t get my candy crush levels back how do I get them back
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Hi @sanandy and welcome to our Community!
Please tell me, you speak about Candy Crush Jelly or Candy Crush Saga?
However, regardless which game you are referring to, it seems that you have been logged off your account!
If this happened, then you returned to level 1.
You can check here for help!
Visit also our Help Center for more articles on the same topic here!
If this is not your problem, tell us and give us more details and if possible a screenshot, to help you better!
1
