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Lost my progress. I have updated apps etc. to no avail.

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Theresa_Peterson
Theresa_Peterson Posts: 1 Newbie
in Support
Tried to log in through Facebook. I was at Level 2125 or so, it now shows back at level one. Lost all progress. I have closed everything, downloaded apps, FB and CC. Please help.
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  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager
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    Hi Theresa,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

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