Why have i lost all my power ups and lives

Tammy_Trembath

Why have all my boosts been taken away from my progress and why do I keep losing my lives when my game crashes? I'm getting so frustrated with it. I've lost over 50 lives in the past couple of weeks because the game would start a game then crash and still took my lives

StuckInATree

If you're game is crashing then it might be a good idea to go through the steps given here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Tammy_Trembath

If you're game is crashing then it might be a good idea to go through the steps given here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

i have tried all of the above and they all did not work