What happens when I lose all progress to the game?

Dobba2222

Something happened with my phone and Facebook connection, and I had to restart my phone... I opened the app, and my 482 levels of progress was gone, and I am now back at level 12! How can I fix this issue? I have logged out of Facebook and connected again, to no avail. 

MarkHawk

Hi,

I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

Kind regards,

- Mark, Team King Care