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I lost my levels and rewards
Çàdét_Támíl_Kîñg
Posts: 4
Level 1
in Support
Recently, i update my mobile, but i forget to backup my apps.. so again i download the candy crush but it brings me to 1st level.actually i signed in by one account.. but i wasn't use that account so long. Without signing in i went to the level 251 i think so.. can you bring me to my latest level and also restore my rewards, gifts?
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Best Answer
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My level was 255. Game id cadet tamil king, tk77519@gmail.com
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Answers
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Hi Cadet,
I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
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Sorry sir.. i can't find your private message anywhere... can you please explain in detail regarding that message
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My level was 255. Game id cadet tamil king, tk77519@gmail.com
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Please help! I went from the 1200's to level 35. Lost all boosters. Unable use anything I have read on King care. This is my third email
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