My game freezes while I'm playing

Cre_Cre

The game freezes while I'm playing I can't move any of the candy on the board however it will let me hit the settings button to quit or hit candy for special moves but none of the candies on the board will move this happens on both of my Android devices. This problem only occurred with the newest update

Aoife-4

I have just joined this forum and I am disappointed that many of the questions aren't being answered by King or other members. Poor response by King.