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I'm on level 367 but then I open game it jumps to level 400

Adele_HowlettAdele_Howlett Posts: 1
in Support

When I open the app to play it jumps to level 400... And I'm not up to that yet so can't play. And I can't scroll back to select the level that I am on (level 367). I've cleared the cache and forced the app to stop but still not working. 

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Answers

  • MarkHawkMarkHawk Posts: 4,061 Community Manager

    Hi Adele,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care


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  • msd74msd74 Posts: 2 Newbie

    Hi Adele,

    I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.

    Kind regards,

    - Mark, Team King Care

    Hi there I have same problem with 258... Jump me at 300. What can I do ? That happens only at my android tablet. On iPad is OK but I want to play on android. Thank you
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