Sign Up!

🔥 Hot Right Now in Candy Crush Jelly Saga 🌶
🏆 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000 // 7000 // 8000

cant play

Susan_Metcalf
Susan_Metcalf Posts: 1 Newbie

is there something wrong with youre games  been trying  to play  3 of youre games but for some  reason  when i go on them  the screenis huge  tried settings and everything else but to no avail   thanks in advance #

Answers

  • Wunderbaum
    Wunderbaum Posts: 4,398 Level 5

    Hi Susan!

    What happens when you start the game?

    I suggest you try the following steps:

    1) Try a force refresh of the page - hold down CTRL and press F5 to refresh the page.

    2) Try emptying the browser cache - please see this page: http://www.refreshyourcache.com/ 

    3) Try the game in another browser - for instance Google Chrome or Firefox

    4) Make sure you have other tabs closed

    5) Try disabling any plugins and extensions in your browser

    6) Check if your Antivirus and/or Firewall settings is affecting the game

    Cheers 

Hey! Would you like to give us your opinion?