Why can't I purchase gold bars on candy crush Jelly?

Joanna_Utterback

I keep getting the circle going around and doesn't continue to the purchase process?

Tony_Mc

Hi Joanna,

Thank you for posting your question here on King Care.

Please follow the steps indicated here https://care.king.com/en/candy-crush-saga/loading-crashing-issues-windows-devices on your WindowsPhone.

Please let me know how you´re getting on.

Kindest regards and have a great day,

Tony - King Care Team