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How to transfer CC Jelly progress from Samsung Galaxy 4 to Galaxy 8?

johnmosborn
johnmosborn Posts: 1

Level 1

Dear King Fans,

Verizon store lied to me when they said that Samsung Smart Switch would completely copy all of my apps between my old Samsung Galaxy 4 and my new Galaxy 8+.  (Either that, or store rep didn't know how to make it happen.)  After Googling, learned about the $5 premium version of Helium, which allowed me to backup app statuses to cloud storage, then update those apps on my new phone - bringing them back to where I was on the old phone.  But several apps disallow Helium backup - and Candy Crush Jelly is one of them.  How can I restore CCJ to where I was on my old phone?

(PS - CC Saga and Soda were both restored just fine using Helium.)

Thanks, John  

Answers

  • Johnny_Ryall
    Johnny_Ryall Posts: 3,725

    Hello.

    Please check your King Care inbox (top right on a computer or if you are using a mobile device, tap the the lines in the top right corner to access the menu) as I have sent you a message about this.

    Kind regards,

    Johnny

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