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Timer Issues
Barbara_Fuchs
Posts: 1
Level 1
in Support
I have recently passed level 40 of Jelly Saga and I am stuck on the "Unlock Episode!" Screen which keeps resetting to 3 days when I open the game after exiting. I am now on the fourth day and the timer has reset twice. I am playing on Facebook from my desktop. It will not let me go forward with a purchase either. What can I do to resolve this issue?
Answers
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Hi Barbara- Thanks for posting on King Care. Sorry for the delay in getting back to you and that you have been experiencing a problem progressing in your game.
Does the problem persist?
Please could you try our desktop troubleshooting steps here: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
Let me know how you get on :-)
Have a lovely week!
