Why does Candy Crush Jelly keep opening up at level 1?

Question

I am in the 400's level, for Candy Crush Jelly. It keeps opening up at Level 1. I've emptied my cache, refreshed and still Level 1. Is there an issue, right now, with the game? Thank you.

Tony_Mc · Answer

Hi Catherine DeBard,

Thank you for posting this here on King Care.

I am sorry you experienced this in Candy Crush Jelly Saga on your Facebook.

Please let me know how you're getting on now.

Kindest regards and have a great day,

Tony - King Care Team