Candy Crush Jelly will not progress to level 41

Edward_Grondin

I am playing via facebook, and have tried on two different PCs one running Windows 10 and Edge, the other running Windows 7 and Chrome.  The game loads just fine, but when I select the balloon to open the timer or ask friends for help the timer is always at 3 days, and the asking FB friends does not seem to do anything.

Tony_Mc

Hi Edward Grondin,

Thank you for posting this here on King Care.

Please try again now; apologies for this inconvenience.

Kindest regards and have a great day,

Tony - King Care Team

Tony_Mc

Hi Edward Grondin,

Thank you for posting this here on King Care.

Please try again now; apologies for this inconvenience.

Kindest regards and have a great day,

Tony - King Care Team

tracey0712

Hi Edward Grondin,

Thank you for posting this here on King Care.

Please try again now; apologies for this inconvenience.

Kindest regards and have a great day,

Tony - King Care Team

I've tried again for almost a week. I paid to progress to level 41, I have had more than 3 friends help me and nothing it just says the store is unavailable even after I paid for access. Trying again is not helping.