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Candy Crush Jelly will not progress to level 41

Edward_GrondinEdward_Grondin Posts: 5
in Support

I am playing via facebook, and have tried on two different PCs one running Windows 10 and Edge, the other running Windows 7 and Chrome.  The game loads just fine, but when I select the balloon to open the timer or ask friends for help the timer is always at 3 days, and the asking FB friends does not seem to do anything.

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  • Hey! Would you like to give us your opinion?

  • Tony_McTony_Mc Posts: 4,138 Level 3
    Accepted Answer

    Hi Edward Grondin,

    Thank you for posting this here on King Care.

    Please try again now; apologies for this inconvenience.

    Kindest regards and have a great day,

    Tony - King Care Team

    Accepted Answer
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  • tracey0712tracey0712 Posts: 2

    Hi Edward Grondin,

    Thank you for posting this here on King Care.

    Please try again now; apologies for this inconvenience.

    Kindest regards and have a great day,

    Tony - King Care Team

    I've tried again for almost a week. I paid to progress to level 41, I have had more than 3 friends help me and nothing it just says the store is unavailable even after I paid for access. Trying again is not helping.
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