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Unable to progress in Candy Crush Jelly - timer resetting

Meg_Marie
Meg_Marie Posts: 1

Level 1
in Support

I've been playing Candy Crush Jelly Saga on facebook through the browser, however I've been stuck at level 40, not able to progress because the timer keeps resetting to 3 days. This happens in Chrome, Firefox, and Internet Explorer. I've cleared my cache and removed and re-added the game to my facebook account but it's still occurring. Some button elements also appear as a bright pink/fuchsia box instead of how they're meant to appear.

Best Answer

  • Tony_Mc
    Tony_Mc Posts: 4,138
    Answer ✓

    Hi Meg Marie,

    Thank you for posting this here on King Care.

    I am sorry this happened to you in Candy Crush Jelly Saga on your Facebook.

    Please try again now.

    Kindest regards and have a great day,

    Tony - King Care Team

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138
    Answer ✓

    Hi Meg Marie,

    Thank you for posting this here on King Care.

    I am sorry this happened to you in Candy Crush Jelly Saga on your Facebook.

    Please try again now.

    Kindest regards and have a great day,

    Tony - King Care Team

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