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Why did game level regress?

Sylvia
Sylvia Posts: 4 Newbie
in Support

Game went back to level one about three weeks ago. I was around 173. Please reset at least for me to play in the challenge. 

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Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3

    Hi Sylvia,

    Thank you for posting this here on King Care.

    I am sorry you lost your progress in Candy Crush Jelly Saga.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards,

    Tony - King Care Team

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