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Latest jelly update causing problems

special4k5
special4k5 Posts: 7 Level 2

Since jelly was updated 3days ago, I have lost the daily booster tree.  How do I get it back?

Best Answer

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3

    Hi special4k5,

    Thank you for posting this here on King Care.

    Not always all challenges and offers will be available for all our players in all our games.

    This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyze the impact.

    The opposite can also happen and some challenges, offers or features might get deactivated after some time.

    I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges, offers and gaming elements in the future.

    Kindest regards,

    Tony - King Care Team

  • special4k5
    special4k5 Posts: 7 Level 2
    Answer ✓

    Soon after I posted this question the tree came back online and was even on the last day I was there, not starting over.  So, I only lost 3 days of boosters.  No idea why. 

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3

    Soon after I posted this question the tree came back online and was even on the last day I was there, not starting over.  So, I only lost 3 days of boosters.  No idea why. 

    Thank you for your feedback special4k5!

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