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i accidentally deleted the app and am back to level 1. I was over 1000! I logged in and my levels are not saved. How do i retrieve them?
That's easy enough then Did you look at the connection links I added in my last post? Logging in should bring you right back to where you were.
Helpful tip from one parent to another, go into your settings> General> Restrictions and turn the button off for deleting apps off. That way they can't fiddle. I know its a pain having to do it in reverse to turn it back on when you want to do it yourself, but saves a lot of trouble. Same for inapp purchases too
I think so because the same thing happened with candy crush and when i reinstalled it my levels were saved (my toddler got to my phone and deleted a bunch of stuff one day)
Lets see if we can get you back on track. Apologies for the wait, we are in the process of trying to get all questions cleared but its a slow process.
Were you previously logged into Facebook or the Kingdom?
If not, let me know and I will pass you on to one of the King team
An answer would be nice! Haven’t played it since.. thank you!
Hi Rt,
I am so sorry that you have not yet had a reply.
Are you still needing game help?
What is going on with level 235. Supposed to collect orange, but no orange, and as soon as you drop to next level, NOTHING!! Literally nothing, to allow you to continue playing.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of March 18, the latest level available is 9745. Enjoy the new content and have a Jellylicious day! 🍭
