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I got ripped off!!!
JennSullivan24
Posts: 1
Level 1
in Support
paid for 50 gold bars AND the the other things in the 6.99 package when I had 1 move left thinking I could buy BEFORE my time was up, I received the other things, but no gold bars...so when I made my last move and it says buy more? I said yes. I should have 50 + 4 that I already had. But it tells me I don't have enough. Would I like to buy more? No! I just did!!!! I want to win my game! Not mess around typing a stupid email! FIX YOUR S#/T!!!!!
Answers
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Hi Jenn!
If you have not received some of your purchased Gold Bars, please see our post about refunds: https://goo.gl/MR7Eq9
You can contact us through the game app:
- Open the game
- Tap on the cog wheel at left bottom corner
- "Help Center"
- Purchases or the most appropriate category
- And scroll down to "contact us" if you still need help
Kind regards,
Jelly Jenny
