Candy Crush Jelly won't load on Facebook

PL_Fried

I use Chrome browser, and game hangs up/freezes before it finishes loading.  However, I also play the game on another person's FB account, and that WILL load on Chrome and Firefox.  Tried my account on Firefox, but it won't load there either.  This has been happening for several days.  

Tracy-7

Hi Everyone !! As of this morning mine is loading on my laptop. That doesn't mean everyone's will work right away, since we're all on different devices. Just keep checking. If your's still doesn't load in the next day or 2, let me know. Make sure you do all your updates, if you're using devices that recommend them. Hope your all on your way !! Thank you for your patience, and cooperation. Good luck to you all, and have a great day !! 

Tracy-7

Hi PL Fried !!  This issue has been passed on to the moderators. I am hoping to hear something back from them tomorrow sometime. I will let you know as soon as I do. Sorry for the inconvenience, and thank you for contacting King Care !! 

lyndac68

I have the same problems and I have tried different browsers and still the same, I have even downloaded the game onto my computer and it still doesn't work, the other Candy Crush games work just the Jelly doesn't!!

Tracy-7

This has made it to the game studio for a quick fix !!  Keep checking your game. It shouldn't be long now !! I'll be checking mine as well. Thank you for your feedback, and Good luck !! 

PL_Fried

This has made it to the game studio for a quick fix !!  Keep checking your game. It shouldn't be long now !! I'll be checking mine as well. Thank you for your feedback, and Good luck !! 

Thanks for the info, but game is still not working as of this morning.

Vicki_Charles-2

Same Problem. It has been a week without support.

dailyplayer

same issue for me. has been a week now all other games play perfectly. On my husbands site all is ok. On my iphonecan also play. Getting frustrated with no solution!

missy

Having same problem as all on this page

Andreas_Mesics

Same Problem, on Mozilla Firefox und Microsoft Edge.

Tracy-7

Hi Everyone !! As of this morning mine is loading on my laptop. That doesn't mean everyone's will work right away, since we're all on different devices. Just keep checking. If your's still doesn't load in the next day or 2, let me know. Make sure you do all your updates, if you're using devices that recommend them. Hope your all on your way !! Thank you for your patience, and cooperation. Good luck to you all, and have a great day !! 

Vicki_Charles-2

Yay!!! It's working! Thank you Tracy.