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Candy Crush Jelly Saga

Andreas_MesicsAndreas_Mesics Posts: 3
in Support

The Game didn't start since a few days on Facebook. Thanks for Helping

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Answers

  • Tracy-7Tracy-7 Posts: 368 Level 2

    Hi Andreas !! This issue was sent off and fixed. Mine started loading this morning, so everyone's should be working in the next day, or 2, if it's not already. Let me know if your's doesn't, and we'll see what else is going on. Thank you, sorry for the inconvenience, and have a great day !! 

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  • Hey! Would you like to give us your opinion?

  • Laura_GrosvenorLaura_Grosvenor Posts: 1,574 Level 4

    Hi there Andreas! I have some GOOD news! I was informed (and I have confirmed) that the King team has now fixed this issue!! You can try it yourself now, and it should load just fine. :) I was playing earlier (darned Jelly Queen level) and I can confirm that it is indeed fixed. Good luck and thank you so much for being patient! If you are still having problems, you can try the normal troubleshooting (making sure you are connected to FB or the Kingdom, clearing your cache, and even uninstalling/reinstalling and then reconnecting your game) and hopefully, you will be back to crushing that Jelly in no time. I hope you have a wonderful day! Thank you for writing to King Care!

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