Loss of progress

Dan_Kamphuis

Hi This is Dan([email protected]),The last time I played Candy Crush Jelly Saga,I was in the middle of a game,but my phone started to die,so I force close the game.When I opened the game,I lost all progress,I was on level 498! Please help get me back on 498!

Lady_Choo

Hi Dan, 

I have a link here with information as to how to get your level back. If you have any further problems, please get back to us. 

https://care.king.com/en/alphabetty-saga/superstar-information-post-why-cant-i-get-back-to-my-current-level