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LOST BOOSTERS IN JELLY SAGA

Kim_RindeKim_Rinde Posts: 2
in Support

I logged in to play today and all my boosters are gone! How do I get them back? I was playing Candy Crush Jelly Saga on my Samsung E tablet, Android 7. This is the only device I play on via the game app.

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Answers

  • XarlyXarly Posts: 2,499 Community Manager

    Hi Kim Rinde,

    It seems like there is a disconnection between the device and the game. I'll send you a private message so that you can forward me your game ID and we can work together on fixing the problem.

    Cheers,

    Xarly




    🍭 Play Candy Crush Saga      🥤Play Candy Crush Soda Saga         👭Play Candy Crush Friends Saga   
    🍮Play Candy Crush Jelly Saga     🍏 Play Farm Heroes Saga
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  • Hey! Would you like to give us your opinion?

  • Kim_RindeKim_Rinde Posts: 2

    I didn't get the message, can you send it again please?

    Flag · Helpful Woah! Sweet Love Haha
  • XarlyXarly Posts: 2,499 Community Manager

    Sure thing!

    Just remember that it should show up on your top right corner as an envelope (If you come from a mobile phone then you need to tilt it to see it).

    Cheers,

    Xarly




    🍭 Play Candy Crush Saga      🥤Play Candy Crush Soda Saga         👭Play Candy Crush Friends Saga   
    🍮Play Candy Crush Jelly Saga     🍏 Play Farm Heroes Saga
    Flag · Helpful Woah! Sweet Love Haha
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