Trouble with Candy Crush Prizes

Shirley_Brennan

Hi my prize bar goes to 36 then right back to 24. It suppose to go to 60 & 120 etc. I'm unable to get the prizes to help me finish the levels & has been like this for days & it's very fustrating. Please fix this, I have been playing this game for years & really enjoy it. But this is stopping me from moving on. I also would like for you to give me back some of the prizes that I already was suppose to have. Act immediately please. Thanks 

Xarly

Hi Shirley,

I'm afraid I don't understand what it is you are referring to with your message. Can you please elaborate? A screenshot of the issue could also help us greatly.

Cheers,

Xarly