Games/ Candy Crush Jelly Saga/ Support
👩‍💻 Win some Gold Bars with our Ada Lovelace Challenge HERE
👋 Say hi to the Community here
🔍Here's all you need to know about the Candy Crush Jelly Saga Community!
💰Win shiny Gold Bars HERE
🎨 Download your free and exclusive wallpaper HERE
🔥 Hot right Now 🌶

Can't restore my levels!

Diogo_KimuraDiogo_Kimura Posts: 1
in Support

I was logged into a microsoft account, by didn't logged into the game(Candy Crush Jelly), I was already on level 950 and lost it. Anyone could help me?

Flag · Helpful Woah! Sweet Love Haha

Answers

  • JustPlayingJustPlaying Posts: 4,770

    Hi Diogo,

    Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. Many thanks


    Flag · Helpful Woah! Sweet Love Haha
Sign In or Register to comment.