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Can't restore my levels!

Diogo_Kimura
Diogo_Kimura Posts: 1 Newbie
in Support

I was logged into a microsoft account, by didn't logged into the game(Candy Crush Jelly), I was already on level 950 and lost it. Anyone could help me?

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Answers

  • JustPlaying
    JustPlaying Posts: 4,196 Level 5

    Hi Diogo,

    Please see this blog here for the steps to follow if you have lost your progress. The Blog includes lots of steps on how to fix this problem yourself :-)If you are not able to restore your own levels, please see the contact form at the end of the Blog, be sure to select "Lost Progress" as the reason of contact. Many thanks

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