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Candy Crush Jelly level 1617

Mastorian
Mastorian Posts: 6 Level 2
in Support

I completed level 1617 however the game never ends -  please advise as I can't get passed the level thank you

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Answers

  • Mastorian
    Mastorian Posts: 6 Level 2

    also i would like a refund on my extra purchases at this level  thank you :)

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  • Lady_Choo
    Lady_Choo Posts: 25,531 Pet Rescue Moderator

    Hi Mastorian thank you for posting. 

    I am so sorry you are having issues with this level, it is a known problem and the team are working hard trying to fix it.

    As regards your purchases for it, I need to refer this over to one of the King team and they can sort you out :)

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  • Lady_Choo
    Lady_Choo Posts: 25,531 Pet Rescue Moderator

    Hey :) the KC mod has asked that you use the contact in this link here and they can sort your purchases out :) 

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  • QueenMia
    QueenMia Posts: 12,979 Community Manager
    edited July 2018

    Hi Mastorian,

    Thanks for your post and sorry for the inconvenience.

    We are indeed been experiencing some technical issues with that level... our Studio is working on a fix but we cannot establish any ETA at the moment.

    I have sent you a private message for more info - You'll find it by clicking on the envelop next to your avatar on the top right corner. If you're on mobile, tilt the screen to be able to see it ;-)

    Speak soon!

    - Mia

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