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Level 668 keeps rolling jellies so I can't continue. I have wasted several games trying
https://vimeo.com/281034685
It’s happening on my PC as well.
That is excellent news Bronwyn, may your levels be kinder now for you
Hi everyone,Thanks a lot for the videos Bronwyn! They are of great help when reporting it to the team, which is what I just did.I'll get back to you whenever I hear back from them. In the meanwhile, if both of you (Brownwyn and Lindy) would like me to move you to the next level in your accounts I'll be happy to do it so that you can keep on enjoying our game despite this issue.Cheers and thanks a lot for the reports!Xarly
Hi everyone,
Thanks a lot for the videos Bronwyn! They are of great help when reporting it to the team, which is what I just did.
I'll get back to you whenever I hear back from them. In the meanwhile, if both of you (Brownwyn and Lindy) would like me to move you to the next level in your accounts I'll be happy to do it so that you can keep on enjoying our game despite this issue.
Cheers and thanks a lot for the reports!
Xarly
At least we know its not just your device, I will prompt the moderator
Wow I never saw that before!
Thank you, all the info helps!
Yes I checked for updates first. It doesn’t happen with every attempt, only periodically. I only ever play it on iPad. Here is another video of a different place it gets stuck. I will try to play it on my pc and see if it happens there.
https://vimeo.com/280993880
Oh I see what you mean! Thank you so much Bronwyn for the video. I compared it to another players as I don't personally play it and it didn't do it on there.
I will pass it over to the team but as one plays on android and you play on ipad, it's not specific to your device. Have you checked for updates? Have you another device you could try it on?
https://vimeo.com/280830350
I am having the same issue on my iPad. I will try to video and send it through.
Hi Lindy, I am sorry you are having issues. Firstly could you tell me which device you are playing on. I can then get you the troubleshooting. Also if you are able to take a video of the problem, if troubleshooting doesn't work, I can pass a video on to the team to show them as the studio will want one.
If you are not sure how to make one, I can help you with that once I know which device you have
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I got a new computer and I can't find my game. I'm signed in and downloaded it to the computer. please help! thanks everyone.😁 @Snow_Rider @Princess_Jessica @johamilton
Hi All I have a question that I'm hoping someone can answer. On the win 10 app I earn boosters but when I play the facebook version on a browser I get no boosters whatsoever no matter what. Can I fix this? TIA
Why haven't I received any rewards for reaching level 10 000
Hello, the game froze in the middle of a game. How can I avoid losing my progress when I can't move any blocks?
NNo rewards are given anymore, what's up with that, not fair
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of December 17, the latest level available is 9485. Enjoy the new content and have a Jellylicious day! 🍭
