Already done level 314 and have noticed on two other occassions it goes back too level 312

David_Bell

Already done level 314 and have noticed on two other occassions it goes back too level 312, so I have to do them again, now it is getting annoying.

Creative_Elsa

Hi David, I am going to give you a link where you can do some troubleshooting for your progress.

https://care.king.com/en/blog/article/have-you-lost-your-levels-a-guide-on-how-to-keep

If the troubleshooting doesn't work then please go to the last paragraph and click on the "here" link and complete the contact form.  They will be able to help you with your progress.