Hi Tony, thank you for writing us here at King Care. I believe that this is a glitch that has already been reported to the studio but I will pass along this message to let them know that more players are having this issue.
Same as what I said in Ange's question. I've compensated you for the troubles of this known issue and escalated it to the studio. They'll work on a fix but it's a tricky bug so I cannot give you a concrete time frame for the fix.