Candy Crush Jelly Saga

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My game froze as soon as fish released...

While I started with a paint ball and color ball next to each other, double fish on toppa that, the jelly spread, 3 spaces left and 5 moves to go my game crashes. I cudnt get it dun by the time my team hit 725 for the BIG reward 703/725. I wudda dunnit! I want compensation! for alot!

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Xarly

Hi Doreen,

I encourage you to stay respectful and kind towards everyone here. Elsa was just trying to help, so please be gentle with her.

That said, I've compensated you for the loss. However, there are no constant issues with Candy Crush Jelly Saga's connectivity so I suggest you optimize your device and its connection to make sure this doesn't happen to you again.

Cheers,

Xarly

Doreen_Elixman

thank you very much

Creative_Elsa

Doreen, I will pass your message along to a King Admin to see if he can offer you any help.

Doreen_Elixman

not true...the game crashed!!! I’ve had other instances in the past, as I said, where the game has crashed on me, and I’ve bn reimbursed! Had the game not crashed on me I would’ve won...want the screenshots?!

Creative_Elsa

Doreen, King does not reinburse you for boosters that you won in the challenges.

Doreen_Elixman

It’s happened to me several times in the past year!! I’d like to have some sort of compensation for having lost our 703/725 of the fishing contest, I have a screenshot of it if you’d like to see!

Creative_Elsa

Hi Doreen, you are the first player reporting that the game is crashing on a mobile device. I will keep my eyes open for the rest of today to see if anyone else reports it on a mobile device.

Welcome! 👋

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Accepted answers

All comments

Creative_Elsa

Hi Doreen, you are the first player reporting that the game is crashing on a mobile device. I will keep my eyes open for the rest of today to see if anyone else reports it on a mobile device.

Doreen_Elixman

Creative_Elsa

Doreen, King does not reinburse you for boosters that you won in the challenges.

Doreen_Elixman

Creative_Elsa

Doreen, I will pass your message along to a King Admin to see if he can offer you any help.

Doreen_Elixman

thank you very much

Xarly

Hi Doreen,

I encourage you to stay respectful and kind towards everyone here. Elsa was just trying to help, so please be gentle with her.

Cheers,

Xarly

Welcome! 👋

New here? Sign in or create an account to join the fun.

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(Edited by CM: Under Investigation) Level 235 empty board
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🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
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Hello Jelly people! Wondering what the latest level is in Candy Crush Jelly Saga? You’re in the right place! 🗓️ New levels are released every Wednesday, so there’s always something sweet to look forward to! 📍As of February 18, the latest level available is 9665. Enjoy the new content and have a Jellylicious day! 🍭