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Why has candy crush jelly saga stopped working on my windows 10
Oscar_Park
Posts: 31 
in Support
when I try to play it just goes back to my start page
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Answers
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Hi Oscar, when you say "back to my start page", do you mean that it's starting you back at level 1? Please give me more details so that I can offer further direction.
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sorry, I mean back to screensaver
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So your game is not connecting right? There is a known Windows 10 glitch of crashing and other issues. Microsoft is aware of it and we are all waiting for a fix. You are the first person saying that it's happening on Jelly. So far it was just Saga, Soda and Papa Pear so now we can add Jelly to this too.
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Hi Oscar, Microsoft fixed this crashing problem! Please do the new update and it should be resolved. Here is what a player wrote here:
"It's finally been fixed in v.1341.1.0"
So check to make sure that you have this version. I posted it to my Candy Crush Facebook group and already people are writing back that it worked! Good luck!
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